In order to let you find the answers you are looking for in a quick & easy way, we organize all of the FAQs into a few categories
below, anyway, feel free to contact us whenever you need.
What products can you offer?
ZhengZhou Yeway Co.,Ltd. was established in 2015 and specializes in vacuum stainless steel vacuum flask and tumblers, Glass products, silicon and plastic items, and small appliances We operate 3 factories covering over 50000 square meters and employ more than 300 workers. Our main customers include renowned brands such as Starbucks,Costa,Disney, Lululemon, FENDI, Xiaomi, Walmart, Amazon,and Waterdrop etc.
Our daily production capacity includes 200000 vacuum flasks and plastic cups, 100000 plastic and silicone products, and 100000 small household appliances.
Can I make my own logo/brand product?
Yes, we offer OEM and ODM services. Not only the style, artwork, and packing, but also the product Painting Process and accessories can be customized.
What custom services can you provide?
We can provide services such as product style customization, artwork printing, fabric design, accessories design, and other packaging design and shipping agencies.
If you don’t make the current style I want will you source it?
Yes, we will source this for you also you can supply it to us. The prerequisite is that you can meet our MOQ (Minimum Order Quantity) and be satisfied with the results of our sample products.
Can you help me with the FDA registration?
Yes. After confirming the official order we will submit the registration for you and the fee is 300 USD.
Can I get some free samples?
Yes, we are pleased to offer you a free sample, but you need to pay for the freight cost.
What is the Guarantee for your products?
All of our products are covered by a 100% quality guarantee. All products will be 100% inspected before packaging, If you find the defective
What is the MOQ to be met forfree samples?
It depends on the product’s style . We support low MOQ (Minimum Order Quantity) starting at 100pcs, regular 500 pcs.We will provide shipping channel suggestions and budget to customers according to the demand.
Is the sample free? How many can I get?
Yes, We will charge a small fee for samples,but the fee of the samples will be refunded during the production of bulk orders . So the sample is free and we generally offer 1pcs for each item. You just only pay the shipping cost by PayPal,T/T, Credit Card,or Alibaba.
How long can I get the sample?
2-5 days will finish the sample, and 5-10days will arrive at your address.
Can you customize the samples style according to my design requirement?
Sure! We can customize it to your desired styles, color,painting process,straps and other accessories based on our mature supply system.
Can I get a sample with my own logo?
Yes!
Is the artwork for printing free and what is the requirement for artwork?
If you don’t have an artwork, we have professional designers with over 15 years experience, they may make your fantastic ideas come ture. We support free design.
If you have your own artwork, please try to mail it with the following requirements.
File Formats: Adobe Illustrator(.ai), Coral Draw, Photoshop(.psd), PDF, high-quality JPEG and TIFF with above 300 DPI.
What is your Production MOQ?
Our MOQ is flexible and can be negotiated,Usually, our MOQ is 100pcs,We accept lower quantities for your trial order. Please feel free to tell us how many pieces you need
Can I purchase your products in bulk? How is the MOQ?
Yes. Our MOQ is flexible and can be negotiated,Each variety starts at 100-500pcs.
What documents and certificates can you provide?
We can provide all the documents required for customs clearance and registration (CE, BSCI, etc.). Free trade certificates, halal certification, FDA certification, etc. are not a problem. Please feel free to contact us.
How long is the production lead time?
The production time for stainless steel water bottles, mugs, tumblers, insulated containers, lunch boxes, kids' bottles, sports bottles, large-capacity jugs, fitness water bottles, fashionable narrow-neck bottles, and other vacuum flask products is generally 7-25 days, depending on the specific style, manufacturing process, and materials used.
However, if only printing (such as screen printing or heat transfer) is required on existing stock styles, bulk production time can be as short as 3-5 days.
You can place your order accordingly based on your actual requirements. Please feel free to contact us anytime.
What is the shipping time for the finished product?
It depends on the shipping channel, divided into sea, rail, and air. We deliver the small order by express like DHL, FedEx, UPS and TNT(5-7 working days). If your order is big, we may choose air transportation or shipment by sea.The general shipping time by sea is 40-45 days.
What happens with re-orders?
Good news here. If you re-order within a year of your last order with the exact same design, we take $50-$200 off of your order.Makes it very easy to do re-orders.
What payment methods are accepted?
Generally we customers make payment by 1.TT(electronic funds transfer) From All Countries ,2.Western Union,we may also accept small payment by 3.Paypal (4.Credit Card Accept) for sample order and,5. LC(letter of credit) for big order.6.Alibaba Trade Assurance. Click for payment information.
How is the payment？
50% Deposit for order confirmation, 50% balance payment within one day before delivery.
Are you a factory or a trading company?
We are not only a wholesaler but also a manufacturer specializing in custom stainless steel water bottles, mugs, tumblers, insulated containers, lunch boxes, kids' bottles, sports bottles, large-capacity jugs, fitness water bottles, fashionable narrow-neck bottles, and other vacuum flask products, with over 15 years of experience.Operating from our own 50,000+ sqm factory, we produce a comprehensive range of products including:Stainless steel insulated bottles、Glass water bottles、Insulated containers and lunch bags、Plastic drink bottles and travel cups、Smart cups、Coffee cups & protein shaker bottles、Kids' bottle series。We also supply high-quality products to trading companies.
Where is your factory located? How can I visit there?
Our factory is located in Yongkang, Jinhua City, Zhejiang Province, China. We warmly welcome you to visit the Yeway factory at any time.
Why are we your go-to partner for custom drinkware products — from stainless steel & kids' bottles to tumblers, mugs, coffee cups, sports bottles, shaker cups, smart water bottles, and beyond??
All-sided Resources, Professional to Professional, Complete Customization, Direct Manufacturer, Fast Response, Sustained Improvement.